We want you to love your purchase as much as we love curating products for you. If you don’t love your order, we will make it right with a return or exchange. There is no time limit on returns/exchanges. We ask that you provide us with a proof of purchase, but if you do not have this information, we can help you find it via Guest Services.
To return or exchange an item in-store: Simply bring the item to any store.
To return an item via shipping: If the item was purchased online, request a return label here or through your AS Revival account under Purchase History. Please reference the Ecomm Order ID on your packing slip when requesting a return label.
If the item was purchased in-store or through Instagram/Facebook, request a return label using this link.
To exchange an item via shipping: Go through the return process outlined above but include a note in your package of what you want to exchange it for. If we have the desired item in stock, it will be exchanged, but if it is sold out you will receive a refund. There is no fee for exchanges.
Please note, there is a $8.95 return shipping fee charged for use of a shipping label provided by AS Revival. The cost of return shipping will be deducted from the refund price for mailed returns using our return label. Even exchanges will not incur the return shipping fee.
